Updated Information

We have a new online payment system! The new system will provide you with your current balance due and allow you to make payments with a Visa or Mastercard or ACH. There is a $2 convenience fee assessed by our payment provider for use of this service. A payment in the drop box, with check, or money order, does not have a convenience fee. This convenience fee is only for those customers who want to pay online, by phone, or with a card.

You can check your balance or pay by phone with a Mastercard or Visa using your account number by calling: (334) 650-6402 or you can call 334-295-5300 and use option number 2.

If you want to make a payment using our new system with a Visa/MasterCard or Checking Account or want to check your balance, please click the link below! You will need your account number and last name to access this system. THE NEW ONLINE PAYMENT SYSTEM DOES NOT ACCEPT DISCOVER OR AMERICAN EXPRESS.

Our new online bill payment system allows even more convenient ways for you to pay your bill online!

You may pay your bill in person at the office during normal business hours or by using the payment drop box at 2206 South Main Street, Linden, AL 36748 or by mail with check or money order to PO BOX 480388, Linden, AL 36748. Please visit SouthMarengo.com for hours and more information

Important Information

Late fees are applied to past-due accounts after the 10th of each month. Late fees are currently set to 25% of your past due amount.

A partial payment may not restore your account to good standing.

If you are locked out, you must pay your past due balance in full, a reconnect fee of $100 or ($125 after 4:00) will be due prior to service being reconnected. If you are locked out and make an online payment, please call the office to ensure the payment was recorded and that you will be reconnected as soon as possible. 

Payment Methods Accepted

• Credit & Debit Cards (Visa, Master Card) – $2 Convenience Fee Added
• Online ACH/Check Payments – $2 Convenience Fee Added
• Autopay Sign Up is available, before you submit your payment. Please look for the checkbox to enroll in auto payments. Autopayments will be processed on the 9th of each month, for the amount due, the $2.00 convenience fee will apply to auto-payments as well.

Safety and Security Information

• Your payment information is Processed by Stripe (debit/credit card transactions, Apple Pay, Google Pay, etc…) or by Plaid (pay by bank transactions). Stripe & Plaid process payments in a very secure manner. South Marengo Water does not have access to your full card numbers or full banking account information. Your information is processed securely by Stripe or Plaid.
• Plaid About/Security
• Stripe About/Security

This website uses HTTPS, HSTS, DNSSEC, and other security features to maximize security and ensure your data is kept private and confidential.

Privacy and Terms of Use

Updated January 2022

South Marengo County Water and Fire Protection Authority does not sell or market your personal information in any way. Any information you provide is used only for the servicing of your account with us. We use your information to process payments and provide customer service. If you use Facebook, Google, or Yahoo to sign in or create an account you also agree to their terms, policies, and procedures. South Marengo will connect to those third party services to collect only basic information such as your name and email address in order to link to or create an account at your request. You may login with only an email address and/or password if you prefer. You may remove your account with this service at any time by emailing office@southmarengo.com or you may remove any third party service from your profile by logging into your account here.

You are only authorized to use this service for paying and managing your utility account. No other use of this service is permitted. South Marengo Water reserves the right to limit or terminate your access to this service at any time, or to discontinue or modify the service, pricing, or features at any time. Your use of this service constitutes acceptance of these terms and conditions.